INTRODUCTION

This guide is intended for Faculty members, researchers and administrative staff within the Faculty of Science and Engineering. IT Services within the Faculty of Science & Engineering are provided through a tri-part service arrangement.  This consists of:

FSE  Information Technology Services Contact details:

All support related enquiries:  fseits@yorku.ca

Staff members:

Don Kim | donkim@yorku.ca  | Lumbers 321  |  (416) 736 2100 Ext. 70573
Jamshid Bahramian |  jamshid@yorku.ca  |  Lumbers 321  |  (416) 736 2100 Ext. 30758

Douglas Reid, Director IT Services  | reidd@yorku.ca  | Lumbers 321 | (416) 736 2100 Ext. 33387 

SERVICES

ACCOUNTS - PASSPORT YORK

Effective February 8th 2012, FSE IT Computing labs (listed below) and network storage accounts are linked to your PASSPORT YORK login.

Previously, access to library and computing labs, and the Faculty's shared data service were managed through ACADLABs and FAS services.  In an attempt to streamline services, FSE ITS computing labs and the Faculty's shared data service, are now accessible through a single login process - PASSPORT YORK.

If you have previously maintained separate passwords for different services, please visit Manage My Services http://mms.yorku.ca to activate your single login.  Login to Manage My Services with your current Passport York credentials and then change your password to activate this service.

If you are a new member of the FSE Community - faculty member, researcher or administrative staff member - please contact FSE ITS for an overview of services and brief orientation - fseits@yorku.ca

Please check here for more details on PASSPORT YORK.

ACCOUNTS - Network Data Storage

The Faculty of Science and Engineering encourages community members to utilize the Network Share Data Service (previously known as FAS - File Access Service). The Network Data Storage service is available to Windows, MAC and Linux users.  PASSPORT YORK credentials should be used to access this service.

Network Data Storage - Administrative Staff

Administrative staff members are provided with the following mapped drives:

H Drive: Shared area - provides Departments and units with the ability to share common files.
X Drive: Home area - this area is intended for personal data storage, typically training and resume materials.  Content stored on this drive, cannot be shared with other users.

Administrative staff who may require the creation of new folders and access rights assignments for new staff members/groups, should contact fseits@yorku.ca for assistance and advice.

Network Data Storage - Faculty members & Researchers

There are no costs associated with this service for faculty members and research staff.

Typically,faculty members and researchers will utilise a number of different computing platforms - Windows, Mac OS X, Linux/Unix.

For this reason, and to allow faculty members/researchers the flexibility to install applications, mapped/mounted drives are usually created manually i.e. faculty member/researcher computing resources are not managed by Windows policies. If you are unsure whether or not you have access to data folders on the FSE network, please contact fseits@yorku.ca

Information for Mac OS X users and Linux users will be posted here shortly.

If you have significant amounts of research-related data, please contact the Director, IT services to further discuss your storage needs.

ACCOUNTS - Email & Calendaring

Within those areas supported by FSE ITS, @yorku.ca email addresses are used for affiliated faculty members, researchers and administrative staff.  Presently, there are two email systems - Central Mail and Lotus Notes.  Lotus Notes provides calendaring, task management and instant messaging functionality.  These services are managed by UIT and further details are available on the UIT Email Support site.

Computing Labs

FSE ITS provides support, including the installation and upgrade of academic software titles to the following Computing Labs:

LSB Lab: Life Sciences Building, LSB 108, 25 seats, Audio/Visual console with projector.
Biology Labs:  CB 160 & 161, 50 seats, no Audio/Visual facilities.
Jupiter Lab: Lassonde 1002B, 25 seats, no Audio/Visual facilities.
Eng Lab: Petrie 020, 12 seats, no Audio/Visual facilities.

If you have maintenance concerns, hardware issues or software requests for these facilities, please contact fseits@yorku.ca 

CRP (Computer Renewal Plan) & IT purchases (Academic, Research & Administrative)

Faculty members are entitled to a computing resource renewal every three to four years.  CRP funds can be directed towards desktop or laptop resources from approved vendors.  For enquiries regarding CRP entitlement, specifications, upgrades and delivery schedules, please contact the Director, IT Services (FSE) at reidd@yorku.ca. Please view this site for background details regarding the CRP program.

FSE ITS will also provide advice, guidance and assistance with respect to all IT purchases.  If you have a question regarding available software options, hardware vendors for academic, research and administrative functions, please contact fseits@yorku.ca

Academic Innovation Fund Assistance

For technology and e-learning related AIF proposals, Faculty members should contact the Director, IT Services (reidd@yorku.ca). FSE IT services are also available for post-award implemetation services. Please visit the AIF website for information on current projects and the application process.